Service

Our ability to provide a complete end-to-end solution is why many people choose to do business with us. WaterForce’s unique five step approach will ensure you receive the very best advice, technology, service and on-going support so you too can be wise with water.

When you deal with WaterForce, here are the comprehensive steps you can expect us to take:

Advisory

Advisory

Our experienced staff will sit down with you to understand your exact needs and objectives. We will analyse your relevant site and business data and design an irrigation system to meet your exact requirements both now and in the future. A price estimate and indication of running costs will also be provided.

Project Management

Project Management

Our design and sales engineer will help you finalise your preferred solution and arrange for its manufacture and installation on your property. All health and safety requirements are carefully considered and quality control measures are put in place. We will communicate with you throughout the duration of the project.

Commission & Handover

Commission & Handover

Commissioning is a process that involves a series of steps that must be followed prior to handover of the system to the new owner.  WaterForce have specialist people who focus on commissioning systems to ensure they are properly built and working to their design specifications.

We won’t install your irrigation system and then leave you to it. We’ll provide all training, support and documentation you might need for the equipment we’ve supplied. We’ll also set up any monitoring and compliance technology you might need to keep track of your water use and meet consent requirements.

Service & Maintenance

Service & Maintenance

To get the best performance out of your irrigation system, we’ll carry out both preventative and regular maintenance and servicing to minimise potential breakdowns and ensure you remain covered by manufacturer’s guarantees. You will receive ongoing system support and our database will keep track of your assets to ensure maintenance and servicing is done on time, without delays. We know how critical irrigation can be to your operation so our mobile workshops and technicians are available 24/7 should any equipment fail. We excel at monitoring and recording soil moisture and water use so you can access up-to-the-minute data and meet any consent conditions. We can also automate ongoing compliance reporting for your regional council if required.

Continuous Improvement

Continuous Improvement

We’re known for delivering the very best products and services to our customers. That’s because we routinely analyse our own performance after each and every project and continue to invest in research and development. We constantly focus on product selection, training and innovative technology so you can be confident WaterForce will provide the right solution for you.

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